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Terms and Conditions
Terms and Conditions
Welcome to Kraftaholics.com online retail custom apparel! These Terms and Conditions govern your use of our website and the purchase of any products from our store. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase.
- Use of the Website: You may use our website for personal and non-commercial purposes only. You must be at least 18 years old to make a purchase. You are responsible for maintaining the confidentiality of your account information and password.
- Product Information: We strive to provide accurate and up-to-date product information on our website. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions or images. Colors may vary slightly due to lighting conditions and individual monitor settings.
- Pricing and Payment: All prices listed on our website are in [ USD currency] and are subject to change without notice. Payment is required at the time of purchase, and we accept [USA, Apple pay, Google pay, Credit card through stripe]. By providing your payment information, you authorize us to charge the specified amount.
- Custom Orders: For custom apparel orders, please ensure that all provided measurements, designs, and other specifications are accurate. We are not responsible for any errors or inaccuracies in custom orders due to incorrect information provided by the customer.
- Shipping and Delivery: We strive to process and ship all orders within the specified time frame. However, please note that delivery times are estimates and may vary depending on the shipping carrier and destination. We are not responsible for any delays or damages during transit. Customers are responsible for any customs duties or taxes imposed by their country.
- Returns and Exchanges: We want you to be completely satisfied with your purchase. If you receive a defective or incorrect item, please contact our customer support within [5 days] of receipt. We will provide instructions for returning the item and arrange for a replacement or refund.
- Intellectual Property: All content on our website, including but not limited to text, images, logos, and designs, is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.
- Limitation of Liability: We are not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your use of our website or the products purchased from us.
- Jurisdiction: These Terms and Conditions shall be governed by and construed in accordance with the laws of [jurisdiction]. Any disputes arising from or relating to these terms shall be subject to the exclusive jurisdiction of the courts of [jurisdiction].
Return Policy
We understand that sometimes returns or exchanges are necessary. If you are not completely satisfied with your non-customized purchase, you may return it within [5 days] of receipt for a refund or exchange. There is restocking fee on all returned items in the amount of $8.00.
Please note the following guidelines for returns and exchanges:
- Items must be in their original condition, unworn, unwashed, and with all tags attached.
- Customized or personalized items cannot be returned or exchanged unless they are defective or incorrect due to our error.
- To initiate a return or exchange, please contact our customer support and provide your order details. We will guide you through the process.
- Return shipping costs will be the responsibility of the customer unless the return is due to a defect or our error.
- Refunds will be issued to the original payment method within [number of days] after we receive the returned item.
Please refer to our full Terms and Conditions for more information regarding your rights and obligations when using our website and purchasing from our store.
Thank you for choosing Kraftaholics.com online retail custom apparel store! If you have any further questions, please don’t hesitate to contact our customer support.